The University of Utah on Instagram: “Since Arts Bash can't. Last year, he accused the search giant of abusing its monopoly to unfairly gain customers for its own payments business after Google removed Paytm app from its Play Store for a brief time. Sharma claimed that action against Paytm happened even before they were served notice.
Digital payments major Paytm’s mobile application has been removed from the Google Play Store. The search engine giant has cited its policies on gaming and betting as the reason for the move. Square Wallet, before it was removed from the Apple App Store and Google Play Store in 2014, allowed customers to set up a tab and pay for their order by providing their name (or a barcode) using a stored credit, debit, or gift card. The Google Play store also has seen a rapid increase in download numbers. From 2010 to 2016 the numbers have gone up from 1 billion downloads a month to 65 billion downloads a month. The app downloads are also affected greatly by the low prices Avg: 0.06$/app of the android apps when compared to the iOS apps.
Google on Friday restored the Paytm app on its Play store after removing it for a few hours for violating its policy on sports betting activities.
The app was back on the Google Play store on Friday evening after the Softbank-backed Paytm removed the 'cashback' feature from a recently-launched game on the application.
'Update: And we're back!,' Paytm said in a tweet.
On Friday morning, Google removed the Paytm app -- which facilitates use of wallet and payments bank services -- from the Play store.
However, users who had already downloaded the app could continue using the services.
'The app was blocked for violation of Play policies - a clarification of our policy was released earlier today ahead of the IPL tournament,' Google said in an e-mailed response, adding that only the app availability on Play store was impacted.
Google, in a blog post earlier on Friday, had said it does not allow apps facilitating sports betting and will remove such apps from the Play store.
These policies are in place to protect users from potential harm, it added.
'We don't allow online casinos or support any unregulated gambling apps that facilitate sports betting. This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies,' the blog post said.
Paytm founder Vijay Shekhar Sharma said the company has already removed the scratch cards which offered the cashbacks, complying with Google's concerns.
Stating that Google was not allowing it to acquire new customers by blocking Paytm's promotion, Sharma said India needs support for further growing the startup ecosystem.
'(Platforms like Google) are dominating platforms and with power comes responsibility. I believe that they should be responsible for this country's growth and startup ecosystem... India's ecosystem needs support, not stifling of innovation,' he told news channel CNBC-TV18.
A Paytm spokesperson said the company had recently launched the 'Paytm Cricket League' on its consumer app for users to engage in their passion of cricket and get cashbacks.
'The game allows users to get player stickers after each transaction, collect them and get Paytm Cashback. Cashback is legal in India and we strictly follow all rules and laws of the land.
'Unfortunately, Google believes this to be a violation of its policies and has unlisted the Paytm Android app from the Play Store,' the spokesperson said.
The spokesperson added that the cashback feature has been removed and confirmed that the app has been restored on the Play store.
Google, in its blog post, had said that when an app violates its policies, it notifies the developer of the violation and removes the application from Google Play until the developer brings it into compliance.
'And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts.
'Our policies are applied and enforced on all developers consistently,' the blog post by Android Security and Privacy Vice President Product Suzanne Frey said.
There is often a surge in launches of such apps before major sporting tournaments like the IPL.
The latest season of the Indian Premier League is scheduled to start from September 19 in the United Arab Emirates.
Meanwhile, Sonam Chandwani, Managing Partner at KS Legal & Associates, said, 'Enforcement of compliance with Google's policies one day before IPL is scheduled to kickstart, is a preemptive attempt by Google to reinstate and remind developers of its stringent gambling policies.'
She said in India, legislation puts a blanket ban on sports betting but fantasy sports is not illegal in most states.
'However, Google's policies will have an over-arching implication on apps in its Play Store.
'An undetermined implication would be the compliance of its policies by sports fantasy apps like Dream 11 and MPL that are not directly available on the Google Play Store platform but feature in advertisements and inducing similar effect on its user, eventually leading to a violation of its gambling policies,' she noted.
In a statement, the Federation of Indian Fantasy Sports said it had sought clarity from Google to ensure a level-playing field for all fantasy sports apps.
FIFS also said it has never asked for any company, such as MPL or Paytm, to have any negative repercussions whatsoever.
'We are here to protect all our members no matter their business size and treat all members/non-members the same.
'In the past, FanCode and SportsTiger, sister brands of Dream11 and MyTeam11 respectively, were removed from the Google Play Store for violation of Google Play Store's policy as they were promoting their Fantasy Sports Apps,' it added.
Paytm and Paytm First Games apps have been pulled for violating Google’s gambling policies.
Digital payments and mobile wallet platform Paytm has been pulled from the Google Play Store for violating Google’s gambling policies. In an update on Friday, Google said that it doesn’t allow online casinos or support any unregulated gambling apps that facilitate sports betting. This comes after Paytm's gaming arm Paytm First Games (PFG) was gearing up for fantasy cricket ahead of the Indian Premier League.
Paytm recently launched the ‘Paytm Cricket League’ on the main app where users could get player stickers after each transaction, collect them and receive Paytm Cashback.
According to Google, even if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of its policies.
Soon after the app was taken down, Paytm tweeted saying the Android app is temporarily unavailable on Google's Play Store for new downloads or updates. 'It will be back very soon. All your money is completely safe, and you can continue to enjoy your Paytm app as normal,' it said.
Paytm said in a statement that it received communication from Google on Friday afternoon that it is suspending Paytm app because it believes this to be a violation of their Play Store policies on gambling. The Paytm Android app has thus been unlisted from Google’s Play Store and is temporarily unavailable to users for new downloads or updates.
“While it is clear that all activities on Paytm are completely lawful, we have temporarily removed the cashback component in an effort to meet the Play Store policy requirements,” Paytm said in a statement.
“We continue to work with Google to restore the app. We assure all our users that their balances and linked accounts are 100% safe. Our services are fully functional on all existing apps and you can continue enjoying Paytm like before,” it added.
This comes a day ahead of the Indian Premier League, a period which is set to see the fantasy gaming market surge with cricket fans betting on their favourite players, creating fantasy teams as offered by several gaming apps in the country.
Ahead of the IPL, Paytm’s gaming arm Paytm First Games has announced Sachin Tendulkar as the brand ambassador of the platform and also said that it set aside Rs 300 crore to spend on marketing and promotions. In April, Paytm First Games had announced that it had had 5 million downloads during the lockdown. At the time, it said it had half a million daily active users.
In the fintech space, Paytm was reportedly the sixth-most downloaded app in August, with 6.7 million people downloading the app. It reportedly has over 450 million users overall.
Paytm First Games reportedly has over 50 games, with fantasy sports being most popular. As per reports, it has over 80 million users with the majority of them from smaller cities and towns.
Google said that its policy is in place to protect users from potential harm.
“When an app violates these policies, we notify the developer of the violation and remove the app from Google Play until the developer brings the app into compliance. And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts. Our policies are applied and enforced on all developers consistently,” the Google statement further added.
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